Privacy
We collect only what we need to answer you and run a project with you. No ads, no tracking cookies, no selling data. Ever.
01Who we are
Mother Machine is a design and engineering studio. On this site, "we" means legal name, registration number, registered address. We are responsible for the personal data described here.
02What we collect
- When you send a work order
- What you need, what you write about your business and your idea, your name, your email, your business name if you give it, the tools you use today, your timeline and any link you add.
- When you book a call
- The day and time you pick, your time zone and the language you read the site in.
- During the call
- The call runs in your browser through our video provider. We do not record calls. If we ever want to, we ask first and record only with your yes.
- When you just visit
- Anonymous, aggregated numbers: pages viewed, country, device type, how you arrived. No cookies, no fingerprinting, nothing that identifies you.
- Security
- Our host and our anti-spam check process your IP address and basic browser data to keep bots out. This is not used to build a profile of you.
We never ask for payment details, ID documents or anything sensitive through this site. Please do not send them.
03Why we use it
- To answer you. Read your order, reply, prepare a first idea and, if it makes sense, a quote. Legal basis in the EU and UK: steps you asked for before a contract.
- To run the call. Send the confirmation and the two reminders, open the call room. Same basis.
- To keep the site safe and working. Anti-spam, security logs, anonymous statistics. Legal basis: our legitimate interest, kept as small as possible.
- To keep records. If we work together, what the law asks us to keep for tax and accounting.
No marketing emails unless you ask for them. No automated decisions about you.
04Who helps us
A few providers process data for us, only to do their job and under contract with us.
- Cloudflare
- Hosting, security, anti-spam, anonymous statistics, the database that stores your work order.
- Resend
- Sends our emails: confirmations, reminders, replies.
- Daily
- Runs the video call inside our site.
- Our inbox, where your emails to us arrive.
Some of them store data outside your country, including in the United States. Where the law requires it, transfers are covered by standard contractual clauses or an equivalent safeguard.
05How long we keep it
- Work orders that do not become a project: deleted after 24 months.
- Clients: for the length of the project, then what tax and accounting law requires.
- Anonymous statistics: they identify no one, so they have no personal data to delete.
Ask us and we delete your data sooner, unless the law tells us to keep it.
06Cookies
Only the strictly necessary ones, so there is no banner to click:
- Language. Only if you change language: it remembers your choice so the site opens in it next time.
- Security. Our host may set a short-lived cookie to tell people from bots. It is not used to follow you.
No advertising, social or tracking cookies. Our statistics work without storing anything on your device.
07Your rights
Wherever you live, you can ask us to see the data we hold about you, correct it, delete it, or send it to you in a usable format. You can object to how we use it or ask us to limit it.
Ask from the Contact page: choose "Tell us more first" and say it is about your data. We answer within 30 days, usually much sooner. If you are not happy with our answer, you can complain to your data protection authority, or in Australia to the OAIC.
08Children
This site is for businesses. We do not knowingly collect data from anyone under 16.
09Changes
If we change this page, we update the date at the top. If a change matters for data you already gave us, we tell you by email.